Administrative Assistant

Angola, Indiana

Summary

The Administrative Assistant is responsible for creating a welcoming environment for Trine University guests. This person will actively engage with all visitors to create a friendly and positive environment ensuring that each visit to Trine University is personable and memorable. An exemplary level of customer service is required as they answer the toll-free number while also maintaining efficient operations of the Welcome Center.

To perform this job successfully, an individual must have an appreciation for the value of a comprehensive, pre-professional, engineering and sciences education, experience and skill working with computers and software programs (e.g. Word, Excel, Outlook, Slate, etc.), and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

Answer the main toll-free line and direct calls as needed
Assist in scheduling and execution of daily individual visits which will include walking visitors to appointments and operating golf carts to transport visitors
Coordinate and manage daily visit schedule, environment and supplies for visiting families
Contact appropriate parties in the event of a no-show or change in schedule
Process daily adjustments to the visit schedule as changes or requests arise
Prepare visit packets, including printing of visit sheets for individual visits, meal tickets and golf certificates.
Manage inventory of visitor give-a-ways.
Update and input information into Slate for visitors
Utilize the launch check-in function for visits
Take visit requests over the phone and enter it into Slate
Assist in management of the admission golf carts across various campus departments
Assist with managing student coverage for walking visiting families to scheduled appointments and tours of campus
Coordinate reservation of Forman Hall conference rooms; scheduling and availability
Management, organization and seasonal decorations of the Welcome Center
Assist with set up for Preview Days and other visit events
Make confirmation calls for all types of visits
Other duties as assigned

Education and/or Experience

At minimum associate’s degree is required. Previous administrative experience is preferred. Preference given to candidates with previous admission experience working in private higher education.

Outstanding Benefits

Trine University offers a comprehensive benefit package designed to provide a variety of choices to best fit your needs and the needs of your family. Benefits offered include:

Health – medical, dental, vision, prescription drugs, flex spending or HSA accounts
Retirement – after one year of full-time service you are eligible for employer contribution of 5% and up to an additional 5% employer match
Financial Insurance – employer paid Long Term Disability and voluntary Short-Term Disability, Accident, Hospital Indemnity, and Critical Illness options are available
Life Insurance – a variety of voluntary life options are available along with employee life insurance (1½ times annual salary)
Education – after 6 months of full-time service education benefits are available for employee, spouse, and dependent children
Vacation and Sick Pay – in accordance with Trine's policy

Salary

The salary is competitive and commensurate with experience and qualifications.

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Trine University is an equal opportunity employer. Applicants are considered for employment without regard to race, color, religion, sex, age, disability, national origin, genetic information, citizenship status, military status, or any other basis prohibited by law, unless such basis constitutes a bona fide occupational qualification. Trine will comply with its legal obligation to provide reasonable accommodations to qualified individuals with disabilities and for religious beliefs.